Review the following sections to understand the information and controls available on the Servers page.
If you have uninstalled and reinstalled Double-Take on a server, you may see the server twice on the Servers page because the reinstall assigns a new unique identifier to the server. One of the servers (the original version) will show with the red X icon. You can safely remove that server from the console.
You can expand or collapse the left pane by clicking on the Server Highlights heading. This pane allows you to organize your servers into folders. The servers displayed in the top right pane will change depending on the server group folder selected in the left pane. Every server in your console session is displayed when the All Servers group is selected. If you have created and populated server groups under My Servers, then only the servers in the selected group will be displayed in the right pane.
Between the main toolbar and the left pane is a smaller toolbar. These toolbar options control the server groups in the left pane.
Create New Server Group
Creates a new server group below the selected group
Rename Server Group
Allows you to rename the selected server group
Delete Server Group
Deletes the selected server group. This will not delete the servers in the group, only the group itself.
Overflow Chevron
Displays any toolbar buttons that are hidden from view when the window size is reduced.
The top pane displays high-level overview information about your servers. You can sort the data within a column in ascending and descending order. You can also move the columns to the left or right of each other to create your desired column order. The list below shows the columns in their default left to right order.
Column 1 (Blank)
The first blank column indicates the machine type.
Double-Take source or target server which could be a physical server, virtual machine, or a cluster node
Double-Take source or target server which is a Windows cluster
vCenter server
ESX server
Double-Take Reporting Service server
Offline server which means the console cannot communicate with this machine.
Any server icon with a red circle with white X overlay is an error which means the console can communicate with the machine, but it cannot communicate with Double-Take on it.
Column 2 (Blank)
The second blank column indicates the security level
Processing—The console is attempting to communicate with machine.
Administrator access—This level grants full control.
Monitor only access—This level grants monitoring privileges only.
No security access—This level does not allow monitoring or control.
Server
The name or IP address of the server. If you have specified a reserved IP address, it will be displayed in parenthesis.
Activity
There are many different Activity messages that keep you informed of the server activity. Most of the activity messages are informational and do not require any administrator interaction. If you see error messages, check the server details. See Viewing server details.
Version
The Double-Take product version information, if any.
Licensing Status
The status of the license, if any, on the server. If your license is expired, any jobs using that server will be in an error state. If you have multiple licenses, the status will indicate the license that requires the soonest action. For example, if you have a Double-Take Move license that expires in two days and a Double-Take Availability license that must be activated within 10 days, the status will be for the Double-Take Move license.
Product
The Double-Take products, if any, licensed for the server
The details displayed in the bottom pane provide additional information for the server highlighted in the top pane. You can expand or collapse the bottom pane by clicking on the Server Highlights heading.
Name
The name or IP address of the server.
Operating system
The operating system of the server. This field will not be displayed if the console cannot connect to Double-Take on the server.
Product
The Double-Take products, if any, licensed for the server
Version
The product version information, if any
Serial Number
The serial number associated with the Double-Take license
The following options are available on the main toolbar of the Servers page. Some options are only available for a single selected server and others are available for multiple selected servers.
Create a New Job
The available job creation choices depend on the Double-Take licenses applied to your server.
Add Servers
Adds a new server. This button leaves the Servers page and opens the Add Servers page. See Adding servers.
View Server Details
Views detailed information about a server. This button leaves the Servers page and opens the View Server Details page. See Viewing server details.
Edit Server Properties
Edits the server's properties and options. This button leaves the Servers page and opens the Edit Server Properties page. See Editing server properties.
Remove Server
Removes the server from the console.
Provide Credentials
Changes the login credentials that the Double-Take Console use to authenticate to a server. This button opens the Provide Credentials dialog box where you can specify the new account information. See Providing server credentials. You will remain on the Servers page after updating the server credentials.
If you are using domain credentials for your Double-Take servers and you change those credentials, you will continue to receive a Windows Security pop-up in the Double-Take Console, even if you enter correctly updated credentials in the pop-up. This is an unavoidable Windows WCF communication issue, and you must update the credentials for the Double-Take servers using Provide Credentials in order to terminate the repeated pop-ups.
Manage Group Assignments
Allows you to assign, move, and remove the selected server from specific server groups. This buttons opens the Manage Group Assignments dialog box where you can assign and unassign the server to specific server groups. The server will appear in server groups marked with a checkmark, and will not appear in groups without a checkmark. Servers assigned to a server group will automatically appear in parent server groups.
Install
Installs or upgrades Double-Take on the selected server. This button opens the Install page where you can specify installation options.
Uninstall
Uninstalls Double-Take on the selected server.
View Server Events
Views Windows event messages for a server. This button leaves the Servers page and opens the View Server Events page. See the Reference Guide for a complete list of Windows event messages.
View Server Logs
Views the Double-Take logs messages for a server. This button opens the Logs window. This separate window allows you to continue working in the Double-Take Console while monitoring log messages. You can open multiple logging windows for multiple servers. When the Double-Take Console is closed, all logging windows will automatically close.
Activate Online
Activates licenses and applies the activation keys to servers in one step. You must have Internet access for this process. You will not be able to activate a license that has already been activated.
Refresh
Refreshes the status of the selected servers.
Search
Allows you to search the product or server name for items in the list that match the criteria you have entered.
Overflow Chevron
Displays any toolbar buttons that are hidden from view when the window size is reduced.
The following options are available on the right-click menu of the Servers page. Some options are only available for a single selected server and others are available for multiple selected servers.
Protect
If you are licensed for Double-Take Availability or Double-Take DR, use the Protect option to create a protection job for the selected server.
Recover
If you are licensed for Double-Take DR and have selected a target repository server, use the Recover option to create a recovery job.
Migrate
If you are licensed for Double-Take Move or certain Double-Take Availability licenses, use the Migrate option to create a migration job for the selected server.
View Server Details
Views detailed information about a server. This button leaves the Servers page and opens the View Server Details page. See Viewing server details.
Edit Server Properties
Edits the server's properties and options. This button leaves the Servers page and opens the Edit Server Properties page. See Editing server properties.
Remove Server
Removes the server from the console.
Provide Credentials
Changes the login credentials that the Double-Take Console use to authenticate to a server. This button opens the Provide Credentials dialog box where you can specify the new account information. See Providing server credentials. You will remain on the Servers page after updating the server credentials.
If you are using domain credentials for your Double-Take servers and you change those credentials, you will continue to receive a Windows Security pop-up in the Double-Take Console, even if you enter correctly updated credentials in the pop-up. This is an unavoidable Windows WCF communication issue, and you must update the credentials for the Double-Take servers using Provide Credentials in order to terminate the repeated pop-ups.
Manage Group Assignments
Allows you to assign, move, and remove the selected server from specific server groups. This buttons opens the Manage Group Assignments dialog box where you can assign and unassign the server to specific server groups. The server will appear in server groups marked with a checkmark, and will not appear in groups without a checkmark. Servers assigned to a server group will automatically appear in parent server groups.
Install
Installs or upgrades Double-Take on the selected server. This button opens the Install page where you can specify installation options.
Uninstall
Uninstalls Double-Take on the selected server.
Copy
Copies the information for the selected servers. You can then paste the server information as needed. Each server is pasted on a new line, with the server information being comma-separated.
Paste
Pastes a new-line separated list of servers into the console. Your copied list of servers must be entered on individual lines with only server names or IP addresses on each line.
View Server Events
Views Windows event messages for a server. This button leaves the Servers page and opens the View Server Events page. See the Reference Guide for a complete list of Windows event messages.
View Server Logs
Views the Double-Take logs messages for a server. This button opens the Logs window. This separate window allows you to continue working in the Double-Take Console while monitoring log messages. You can open multiple logging windows for multiple servers. When the Double-Take Console is closed, all logging windows will automatically close.
Activate Online
Activates licenses and applies the activation keys to servers in one step. You must have Internet access for this process. You will not be able to activate a license that has already been activated.
Gather Support Diagnostics
Executes the diagnostic DTInfo utility which collects configuration data for use when reporting problems to technical support. It gathers Double-Take log files; Double-Take and system settings; network configuration information such as IP, WINS, and DNS addresses; and other data which may be necessary for technical support to troubleshoot issues. You will be prompted for a location to save the resulting file which is created with the information gathered. Because this utility is gathering several pieces of information, across the network to your console machine, it may take several minutes to complete the information gathering and sending the resulting file to the console machine.
View Replication Service Details
Views the replication service details for a server. This button opens the Replication service view window. This separate window allows you to continue working in the Double-Take Console while monitoring the replication service details. You can open multiple Replication service view windows for multiple servers. When the Double-Take Console is closed, all Replication service view windows will automatically close. If you do not want to open separate windows, you can switch between servers that are in your Double-Take Console from within the Replication service view window. See the Reference Guide for a complete list of replication details.
Refresh
Refreshes the status of the selected servers.