You are here: Welcome to Double-Take Availability

Welcome to the Double-Take Availability User's Guide

This online documentation is designed to help you find detailed information about Double-Take Availability. Use the Contents pane on the left to explore the different sections or use Search or Index to find specific topics. Below are some of the most useful and most accessed topics in the online documentation.

Getting started

Double-Take Availability overview explains the basic functionality of Double-Take Availability.
Double-Take Availability requirements lists the minimum requirements for each Double-Take Availability server and the Double-Take Availability console.
Installation includes installation instructions for your Linux servers, post-installation configuration of your Linux servers, and installation instructions for your Windows client.
Evaluating Double-Take Availability is an eleven-step procedure containing step-by-step instructions for evaluating the core functionality of Double-Take Availability, specifically mirroring, replication, failover, and restoration. This is a good process for users who want to see, first-hand, the benefits that Double-Take Availability has to offer.
Double-Take Availability Scripting Guide contains detailed information on the internal scripting language.

Frequently used pages

Data protection outlines the different options for protecting your data.
Protection monitoring includes the tools available to monitor your protection.
Failover includes overview information and instructions for high availability.

Resources

Product Updates—Check your service agreement to determine which updates and new releases you may be eligible for. Product updates can be obtained from the support web site.
Sales—If you need maintenance renewal, an upgrade activation code, or other sales assistance, contact your reseller/distributor or a Vision Solutions sales representative. Contact information is available on the Vision Solutions Worldwide Locations and Contacts web page.
Technical Support—If you need technical assistance, you can contact CustomerCare. All basic configurations outlined in the online documentation will be supported through CustomerCare. Your technical support center is dependent on the reseller or distributor you purchased your product from and is identified on your service agreement. If you do not have access to this agreement, contact CustomerCare and they will direct you to the correct service provider. To contact CustomerCare, you will need your serial number and activation code. Contact information is available on the Double-Take CustomerCare tab on the Vision Solutions CustomerCare web page.
Professional Services—Assistance and support for advanced configurations may be referred to a Pre-Sales Systems Engineer or to Professional Services. For more information, see the Windows and Linux tab on the Vision Solutions Services web page.
Training—Classroom and computer-based training are available. For more information, see the Double-Take Product Training web page.
Documentation—Please forward any comments or suggestions about this online documentation to documentation-Double-Take@visionsolutions.com.

Legal

Double-Take, Balance, Double-Take Availability, Double-Take Backup, Double-Take Cargo, Double-Take Flex, Double-Take for Hyper-V, Double-Take for Linux, Double-Take Move, Double-Take ShadowCaster, Double-Take for Virtual Systems, GeoCluster, Livewire, netBoot/i, NSI, sanFly, TimeData, TimeSpring, winBoot/i and associated logos are registered trademarks or trademarks of Double-Take Software, Inc. and/or its affiliates and subsidiaries in the United States and/or other countries. Microsoft, Hyper-V, Windows, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Linux is a registered trademark of Linus Torvalds. Red Hat is a registered trademark of Red Hat, Inc. All other trademarks are the property of their respective companies.