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Installing Double-Take Availability on Windows using the installation wizard

Make sure you have reviewed the Installation notes, and then use these instructions to install Double-Take Availability or upgrade an existing Double-Take Availability installation.

  1. Close any open applications.
  2. Start the installation program using the appropriate instructions, depending on your media source.

    If you are installing on Server Core, copy the physical media files or web download file to the Server Core machine using a UNC share, and then launch the installation program from the Server Core machine. The installation screens will display on the Server Core machine.

     

  3. When the installation program begins, the Autorun appears allowing you to install software and view documentation and online resources. To install Double-Take Availability, select the Install Double-Take Availability link.
  4. Depending on your version of Windows and the components you have installed, you may see an initial screen indicating that you need to install or enable Microsoft .NET Framework. If you do not see this screen, your server already has the appropriate version of Microsoft .NET. You must install or enable Microsoft .NET before installing Double-Take. Select Yes to install or enable Microsoft .NET and click Continue.
  5. If you are upgrading from a previous version of Double-Take RecoverNow, and you have any Double-Take archived or deduplicated files, you will be prompted to recall and restore those files manually. Double-Take RecoverNow will automatically be uninstalled, however you must recall and restore those files first.
  6. You will be given the opportunity to check for a more recent version of the software.
  7. If you are upgrading, review the upgrade note.
  8. Click Next to continue.
  9. If you are upgrading from Double-Take RecoverNow with TimeData, select if you want to uninstall the TimeData components. You can also remove Ontrack PowerControls if you have that installed. The uninstall may be time consuming while it removes the associated SQL instance and deletes the continuous data protection storage bins. Additionally, the TimeData uninstall may require a reboot. If you choose not to uninstall TimeData or Ontrack PowerControls, Double-Take RecoverNow will still be uninstalled, and these programs will no longer function after the upgrade. If you do not remove the products, you will have to manually remove them. See the support site for complete instructions on the manual removal process.
  10. Review the Vision Solutions license agreement. You must scroll through and review the entire license agreement. You must accept the license agreement in order to continue with the installation program. Click Next to continue.
  11. Review the activation notice. Most Double-Take licenses require activation after installation for full product functionality. Failure to activate licenses that require it will cause your Double-Take jobs to fail. See License management and activation for more details.
  12. Click OK to continue.
  13. Select the type of installation you would like to perform on this machine.

    If you are installing on Server Core, you will only be able to select the Server Components Only installation. You will not be able to run the client components from the Server Core machine. The client will have to be run from another machine.

     

  14. If desired, specify where the Double-Take files will be installed by clicking Change, specifying a location, and then clicking OK.
  15. Click Next to continue.
  16. If the machine where you are installing has Windows Firewall enabled, you will be given the opportunity to open and reassign any firewall ports for Double-Take use.
  17. Click Next to continue.

    If you selected a client only installation, continue with step 24.

     

  18. You will be prompted to enter your activation code information. Your Activation Code is a 24-character, alpha-numeric activation code which applies the appropriate license to your installation. Enter your code and click Add.

    If you are installing Double-Take for the first time, you will not be required to add an activation code, however the product will not work without one. If you are upgrading an existing version, you must have an activation code to continue the installation.

     

  19. Click Next to continue.
  20. Double-Take uses system memory for Double-Take processing. The maximum amount is dependent on the server hardware and operating system. Specify the Amount of system memory to use, which is the maximum amount of system memory that Double-Take can use.
  21. When the allocated Double-Take system memory is exhausted, Double-Take will queue to disk. If you want to disable disk queuing, select Do not use disk queue. Ideally, you should use disk queuing. Specify the Queue folder, which is the location of the disk queue. By default, the size of the disk queue is set to Unlimited disk queue, which will allow the queue usage to automatically expand whenever the available disk space expands. If desired, you can select Limit disk space for queue and specify a fixed disk space amount. You can also specify the Minimum free disk space, which is the minimum amount of disk space in the specified Queue folder that must be available at all times. This amount should be less than the amount of physical disk space minus the disk size specified for Limit disk space for queue. (See Double-Take queue for additional guidelines on selecting appropriate queue settings.)
  22. Click Next to continue.
  23. The Double-Take security information screen appears next. Review this information and click Next to continue with the installation.
  24. If you are satisfied with the selections you have made and are ready to begin copying the Double-Take files, click Install.
  25. After the files have completed copying, click Finish to exit the installation program.

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