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Installing or upgrading Double-Take RecoverNow

Use these instructions to install Double-Take RecoverNow or upgrading an existing Double-Take RecoverNow installation.

1. Close any open applications.
2. Start the installation program using the appropriate instructions, depending on your media source.
• CD—Load the Double-Take RecoverNow CD into the local CD-ROM drive. If auto-run is enabled, the installation program will start automatically. To manually start the program, select Start, Run and specify <cd_drive>:\autorun.exe.
• Web download—Launch the .exe file that you downloaded from the web.
3. When the installation program begins, the Double-Take Setup Launcher appears allowing you to install software and view documentation for various applications from Vision Solutions. The listed applications will depend on which products are included on the CD or in the web download. To install Double-Take RecoverNow, select Double-Take RecoverNow from the list of products. Under Product Installs, select Double-Take RecoverNow.
4. Depending on your version of Windows and the components you have installed, you may see an initial screen indicating that you should install or enable Microsoft .NET Framework. If you do not see this screen, your server already has the appropriate version of Microsoft .NET. You should install or enable Microsoft .NET before installing Double-Take RecoverNow. Click Yes to install Microsoft .NET. Click No to continue without installing .NET.
5. When the Double-Take RecoverNow installation begins, you will be given the opportunity to check for a more recent version of the software.
• If you do not want to check for a later version, select No and click Next.
• If you want to check for a later version, select Yes and click Next. The installation program will establish an Internet connection from your server to the Vision Solutions web site.
• If later versions are found, they will be listed. Highlight the version you want and either download that version and install it automatically or download that version and exit the installation. (If you exit the installation, you can run the updated installation later directly from the location where you saved it.)
• If no later versions are found, continue with the current installation.
• If an Internet connection cannot be established, continue with the current installation or install a previously downloaded version.
6. Review and accept the license agreement to continue with the installation program. Click Next to continue.
7. Select the type of installation you would like to perform on this machine.
• Client and Server Components—This option installs both the client and server components. The server components are required for systems that will function as a source, repository server, or recovery server. The server requires an activation code for the service to run. The client does not require an activation code, but it is required to administer this and other servers throughout the organization.
• Client Components Only—This option installs only the client components. The client components do not require an activation code, but are required to administer servers throughout the organization.
• Server Components Only—This option installs only the server components. The server components are required for systems that will function as a source, repository server, or recovery server. The server requires an activation code for the service to run.
8. If desired, specify where the Double-Take RecoverNow files will be installed.
9. Click Next to continue.
10. You will be prompted to enter your activation code information. Your activation code is a 24-character, alphanumeric activation code which applies the appropriate license to your installation. Multiple codes allow you to run multiple products. Enter your code and click Add.
11. Click Next to continue.
12. The next screen will depend on the activation code you entered. 
• If you have entered a valid activation code, you will be prompted to confirm the code. Click Next to continue the installation.
• If you have entered an invalid activation code, you will be prompted that the code is incorrect and that the source and target modules will not load.
• If you have entered an evaluation activation code, the expiration date will be displayed and you will be prompted that the source and target modules will not load after that date. Click Next to continue the installation. You must update the activation code to a valid one before the expiration date, otherwise, on the expiration date, Double-Take RecoverNow functionality will be disabled.
13. Depending on the activation code(s) you entered during the installation and if you selected a Client and Server Components or Server Components Only, you may see additional installation options. The installation options are for Atom file-level deduplication service, TimeData continuous data protection, and Ontrack PowerControls for Exchange messages, folders, and mailboxes. If you want to install any of these features, enable the options. The TimeData and/or Ontrack PowerControls installations will automatically start when the Double-Take RecoverNow installation closes. If multiple options are selected, the Ontrack PowerControls installation will run first.

14. Double-Take RecoverNow uses system memory to store data in queues. Specify the maximum amount of system memory to be used for the Double-Take RecoverNow queues and click Next to continue.

    If you set the system memory queue lower, Double-Take RecoverNow will use less system memory, but you will queue to disk sooner which may impact system performance. If you set it higher, Double-Take RecoverNow will maximize system performance by not queuing to disk as soon, but the system may have to swap the memory to disk if the system memory is not available. In general, the amount of memory Double-Take RecoverNow and other applications on the server are configured to use should be less than the amount of physical memory on the system to prevent low memory conditions.

15. When the Double-Take RecoverNow system memory queue is exhausted, Double-Take RecoverNow will queue to disk. Specify the size and location of the disk queue. By default, the disk space is set to Unlimited which will allow the queue usage to automatically expand whenever the available disk space expands. Click Next to continue.
16. The Double-Take RecoverNow security information screen appears next. Review this information and click Next to continue with the installation.
17. If you are satisfied with the selections you have made and are ready to begin copying the Double-Take RecoverNow files, click Install.
18. During the installation, you may be prompted to add an exception to the Windows Firewall for Double-Take RecoverNow. Click OK to add the port exception. If you Cancel the port modification, you will have to manually modify your firewall settings for Double-Take RecoverNow processing.
19. Click Finish to exit the installation program.

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