Exchange credentials

The user account being used for Application Manager cannot be nested in a group under the Exchange Organization that had Exchange Full Admin permissions. Remove the user account from the nested group or explicitly add the user account as an Exchange Full Admin in the Exchange System Manager.

1. Select Start, Programs, Microsoft Exchange, System Manager.
2. Right-click on the organization name (at the top of the tree) and select Delegate Control.
3. The Exchange Delegation Tool will open. Click Next.
4. If the user is not listed as Exchange Full Administrator under Users of Groups, click Add. You must explicitly add the domain user’s login name as an Exchange Full Administrator.
5. Click Next to continue.
6. Click Finish to exit.

Note:

If the user account being used for Application Manager was previously nested in a group, you will need to follow these instructions to explicitly add the user account as an Exchange Full Admin in the Exchange System Manager. Then, in Application Manager, select Tools, Option. In the Options dialog box, click the Clear Cached Credentials button. Restart the Application Manager and enter the new credentials.

To assign Full Administrator permission for Exchange 2007, you will use the Exchange Management Console to delegate Server Administrator role to a user or group.

1. Open Exchange Management Console.
2. In the left pane, select Organization Configuration.
3. In the Action pane on the right side of the console, click Add Exchange Administrator.
4. On the Add Exchange Administrator page, click Browse. Select the user or group that you want to delegate control to.
5. Select Exchange Organization Administrator role.
6. On the Completion page, click Finish.

To assign Exchange administrative rights to a user through the Application Manager, select Tools, Delegate Rights. The Delegate Rights dialog box will appear.

1. The Domain will be populated automatically with the domain where the Application Manager client resides.
2. In the Username field, enter the user name for the account that needs to be assigned Exchange administrative rights.
3. If the currently logged-on user does not have sufficient rights to assign Exchange administrative rights, select the Use credentials checkbox.
4. Enter the appropriate values for a user who does have sufficient permissions to assign these rights in the Domain, Username, and Password fields.

Note:

The domain entered on the Delegate Rights dialog box must be the DNS domain name; you cannot use the NetBIOS domain name. For a description of the specific rights that are delegated to Exchange administrators, see Microsoft Knowledge Base article 823018.