Microsoft Systems Center Operations Manager 2007

Microsoft Systems Center Operations Manager 2007 (SCOM) is an enterprise class operations management system that provides event management, proactive monitoring and alerting, reporting and trend analysis, system and application specific knowledge, and configurable task responses to proactively respond to negative trends and alerts. Management Packs are pre-configured collections of these capabilities focused on managing a specific application or hardware type, which can be easily exported and imported into other SCOM environments.

The OpenText Availability and OpenText Migrate Management Pack was created to help you monitor OpenText Availability and OpenText Migrate operations and provides the following features.

Microsoft Management Pack for Microsoft Systems Center Operations Manager 2007 R2 is required for the OpenText Availability and OpenText Migrate Management Pack. To improve the operation of the OpenText Availability and OpenText Migrate Management Pack, you should have the OpsMgr 2007 MOM 2005 Backward Compatibility MP Update installed. This Management Pack can be found on the Microsoft download site at http://www.microsoft.com/downloads/details.aspx?FamilyID=655cdd06-861e-4342-99b2-8a81e09f6546&DisplayLang=en.

The Management Pack is distributed as an .xml file that is imported via the SCOM console.

  1. Download the management pack zip file and unzip it, or start the OpenText Availability and OpenText Migrate installation, and when the installation landing page appears, select the Get the SCOM 2007 Management Pack link.
  2. From the Operations console, click Administration.
  3. Right-click Management Packs and select Import Management Pack.
  4. Click Add then click Add from disk.
  5. Navigate to the location of the .xml file, select it, and click Open.
  6. The OpenText Availability and OpenText Migrate management pack does not have any dependencies. When you see the green checkmark indicating the management pack can be imported, click Install.
  7. Click Close when the import is complete.

See the Microsoft SCOM documentation for complete installation details.

After the installation, you will have the following OpenText Availability and OpenText Migrate Management Pack assets.

  • Double-Take Product Version Attribute—This attribute checks the OpenText Availability and OpenText Migrate product version and is used by the OpenText Availability and OpenText Migrate Servers computer group.
  • Double-Take Servers Group and Installation Type—This asset uses a formula and regular expression match on the Double-Take Product Version attribute to determine which servers have OpenText Availability and OpenText Migrate installed.
  • Double-Take Rules—Rules can be found under the Management Pack Objects section, and contains all of the rules that comprise the Management Pack. Performance Rules, Alert Rules and Event Rules are grouped together under the Rules category. (To see only OpenText Availability and OpenText Migrate rules, change the scope of the Rules group and filter by Double-Take Servers Installation.)
  • Double-Take views—Various views are available as previously described in OpenText Availability and OpenText Migrate specific views.

Except for vendor produced product knowledge, all aspects of the Management Pack can be modified by the SCOM administrator. Use the following notes as suggestions for customization, and see your SCOM documentation for complete instructions.

  • Threshold configuration—Because each server environment is different, the thresholds at which alerts should be generated will be different. To enable one of the pre-existing (but disabled) performance rules, right-click a performance rule and select Properties. On the General tab, enable Performance Rule. If you want to customize the threshold trigger, modify the threshold value on the Overrides tab.
  • Multi-tier alerting—Although only one performance rule is provided for each performance counter, by copying that rule and changing the alert severity and threshold values, multi-tiered alerting is possible. For example, it is possible to generate a warning alert when 1024 MB memory is used for queuing and generate an error when 512 MB is consumed. Threshold values can be modified on the Overrides tab. Alert severities can be modified on the Configuration tab, by highlighting the GenerateAlert entry and editing the XML data behind the rule. For more details, see your SCOM documentation.
  • Enable additional event rules—By default, only a pre-selected group of events will generate alerts. If additional alerts are desired, enable additional Event Rules and verify the alert severity.
  • Notifications—For each Alert Rule, a notification response is pre-selected and will send the applicable message to the defined Recipients and notification Subscriptions. Notification and Subscription options in SCOM do not allow for pre-defined notification groups. Therefore, it is required that the SCOM administrator create custom notification Recipients and Subscriptions. (Notification Groups previously used in MOM 2005 can be re-created in SCOM using the Subscriptions feature. For more information on Recipients and Subscriptions, refer to Operations Manager Help using the keyword Notifications.)