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Console options

There are several options that you can set that are specific to the Double-Take Console.

• Monitoring interval—Specifies how often, in seconds, the console refreshes the monitoring data. The servers will be polled at the specified interval for information to refresh the console.
• Automatic retry—This option will have the console automatically retry server login credentials, after the specified retry interval, if the server login credentials are not accepted. Keep in mind the following caveats when using this option.
  • This is only for server credentials, not job credentials.
  • A set of credentials provided for or used by multiple servers will not be retried for the specified retry interval on any server if it fails on any of the servers using it.
  • Verify your environment's security policy when using this option. Check your policies for failed login lock outs and resets. For example, if your policy is to reset the failed login attempt count after 30 minutes, set this auto-retry option to the same or a slightly larger value as the 30 minute security policy to decrease the chance of a lockout.
  • Restarting the Double-Take Console will automatically initiate an immediate login.
  • Entering new credentials will initiate an immediate login using the new credentials.
• Retry on this interval—If you have enabled the automatic retry, specify the length of time, in minutes, to retry the login.
• Default port for XML web services protocol—Specifies the port that the console will use when sending and receiving data to Double-Take servers. By default, the port is 6325. Changes to the console port will not take effect until the console is restarted.
• Default port for legacy protocol—If you are using an older Double-Take version, you will need to use the legacy protocol port. This applies to Double-Take versions 5.1 or earlier.
• Export Diagnostic Data—This button creates a raw data file that can be used for debugging errors in the Double-Take Console. Use this button as directed by technical support.
• View Log File—This button opens the Double-Take Console log file. Use this button as directed by technical support.
• View Data File—This button opens the Double-Take Console data file. Use this button as directed by technical support.

• Automatically check for updates—By default, each time the console is started, it will automatically check the Vision Solutions web site to see if there is updated console software available. If there is updated console software available, an Automatic Updates section will appear on the Home page. Click Get the latest update to download and install the updated console software.

  If you want to disable the automatic check for updates, click Change automatic updates or select Options from the toolbar. On the Options page, deselect Automatically check for updates to disable the automatic check.

  You can also manually check for updates by selecting Help, Check for Updates.

  • Update available—If there is an update available, click Get Update. The dialog box will close and your web browser will open to the Vision Solutions web site where you can download and install the update.
  • No update available—If you are using the most recent console software, that will be indicated. Click Close.
  • No connection available—If the console cannot contact the update server of if there is an error, the console will report that information. The console log contains a more detailed explanation of the error. Click Check using Browser if you want to open your browser to check for console software updates. You will need to use your browser if your Internet access is through a proxy server.

• Enable license inventory—This option allows you to use this console to manage the Double-Take licenses assigned to your organization. When this option is enabled, the Manage License Inventory page is also enabled. See the Double-Take Console for details on managing your license inventory.

  The license inventory feature may not appear in your console if your service provider has restricted access to it.

   

• Default Installation Options—These fields are not used for agentless vSphere protection.